ExpandIT

Optimize the processes around your service tasks by providing your employees with the information needed to serve and service customers.

Send us an email

Ask us about ExpandIT

Call – or write to us.

Tel: +45 5353 2020

Mail: kontakt@vektus.dk

With the Mobile App, Planning Tool and Portal from ExpandIT you can:

Follow a manual added link

Optimize workflow in daily service activities

Click here

Follow a manual added link

Allocate resources in the best possible way

Click here

Follow a manual added link

Communicate better with customers and suppliers

Click here

Provide your employees with the information they need to serve and service customers.

Why ExpandIT is relevant for you

Mobile app – optimize workflow in daily service activities

For many years, field service technicians filled out paper reports with information and data that had to be handed in at the office, only to be manually entered into the ERP system.

A cumbersome, time-consuming and manual process – sometimes taking days or weeks to complete.

It can be done smarter and faster. With ExpandIT Mobile App, all employees can register time, materials and other information related to the service cases in an app on their phone or tablet that is connected directly to Business Central.

This way, the information from the service employees enters Business Central faster – and the risk of mistyping is minimized.

The app also makes it possible for field service staff to order spare parts or other goods instantly – while they are on the job. This saves you valuable time – for the benefit of both customers and your business.

123
123

ExpandIT Planning tool – enables you to allocate and utilize resources in the best possible way

For most companies, it is important to be able to allocate and utilize resources optimally so that each service employee can complete as many tasks as possible without compromising on quality.

With ExpandIT Planning Tool, planners have all relevant information in one place. Both the information from Business Central and the information that service employees enter themselves while they are in the field.

Access to information about tasks, task status, access to spare parts, estimated travel time – based on the individual employee’s location – and absence, allows planners to assign tasks to the service employee it makes the most sense to give the task to.

As a result, the efficiency of mobile workers can be increased and the time per installation, repair or service visit can be reduced.

ExpandIT Portal – enabling better communication with customers and suppliers

The ExpandIT Portal is a web-based platform where you can communicate directly and purposefully with your customers. The portal can be used for commerce, communication and knowledge sharing. The web portal makes it possible for your customers and partners to order service, support, materials and information about service items, upcoming or previous visits, documents, images, quality reports, etc.

In short, customers and partners will be able to find the same information via the Web Portal as if they were talking to an employee from your company.

Customers and partners can access the necessary information exactly when they need it.

The portal is integrated with Business Central, so all information is up-to-date.

12

How to get started with ExpandIT

Are you getting started with an ExpandIT solution? Then contact us for a chat about how you can easily get started.

Contact us here

Why Vektus

How we work

We work to make your investment in Business Central a success both now and in the long run.

Read more about it

Learn more about ExpandIT’s different solutions – and how they can be integrated into your solution

Send us an email

    Your name

    Your e-mail

    Your phone number.

    Your message

    * We treat your data with respect and do not pass it on. You can request deletion at any time. See our privacy and cookie policy. You will find the link at the bottom of the footer on the website.

    Watch the video about ExpandIT

    And understand what you can do with the solution

    Link to: Kontakt os

    Do you have any questions? Send us an email or give us a call

    We are available at the office every weekday Monday to Thursday from
    8.30 – 16.30 and Friday from 8.30 – 16.00.

    Call us on tel: +45 5353 2020
    Write to us at kontakt@vektus.dk

    Addresses

    Vektus A/S: Måløv Byvej 229 V, 2760 Måløv | Vektus – VALBY: Paradisæblevej 4, 2500 Valby | Vektus – AARHUS: Runevej 2 , 8210 Aarhus | Vektus – KOLDING: Jernbanegade 27 , 6000 Kolding
    Phone: +45 5353 2020 | Email: kontakt@vektus.dk
    CVR-Nummer: 34728720

    Privacy and cookie policy

    DynamicWeb PIMBisnode