Business Central license ≠ Business Central solution
You can buy Business Central licenses in many places—and they promise super-fast setup. But there’s a difference between simply buying licenses and activating the product key—and purchasing a Business Central solution and implementation.
So what should you pay special attention to when choosing the partner who will stand by your side as your advisor and sounding board on the day you implement a new Business Central solution?
Does the supplier have the necessary experience and expertise?
One of the most important factors when choosing your new Business Central Partner is finding a provider with the necessary experience and expertise. For example, if you run a manufacturing company, we strongly recommend that you choose a provider with sufficient knowledge and experience with the often-complex processes involved in a manufacturing business.
At Vektus, we have a team of consultants who specialize in solutions for manufacturing, logistics, and project-based companies. These consultants can handle complex processes—and work with you to find the best and most optimal solutions. Because they have the experience.
Your independence: Does the supplier truly work with standard and vendor independence
Today’s ERP solutions are completely different from those of the past, when many companies had ERP solutions running on their own servers, inextricably linked to custom-developed industry-specific software to which they were “tied.”
Today, many ERP solutions are hosted in the cloud, and if you choose a standard Business Central Cloud solution, Microsoft ensures that you always have the latest version.
Your customizations have now been replaced by apps that you can integrate into the standard version of Business Central—without interfering with the core system. This, in turn, places a number of requirements on all the apps you choose to integrate into your Business Central solution.
At Vektus, we work exclusively with vendor-independent apps that we have quality-assured and tested. This way, we do our best to ensure that you won’t run into any problems when Microsoft rolls out its updates.
At the same time, choosing apps that are independent of app stores gives you an unprecedented level of independence and flexibility.
When you use the standard Business Central and vendor-independent apps, you’re essentially free to choose any vendor you want. There are no restrictions.
We’ve made it our specialty to find and select vendor-independent apps that have a certain level of adoption, are backed by an organization, and can be expected to keep up with Microsoft’s updates. That way, we try to ensure that the app will still be here tomorrow—and that you won’t be left in the lurch.
Does the supplier subsequently provide the support you need
Ongoing and quick access to support is important for ensuring that the system functions optimally—even in day-to-day operations, when the system is “just” running but minor issues arise.
At Vektus, every company has a dedicated team that is familiar with its solution. You can always call your dedicated consultant—and get help. However, the consultant may be on a client visit, on vacation, or busy with meetings. That’s why we also have a support team that can quickly handle a wide range of tasks. This means you have two ways to access support at Vektus. In this way, we strive to ensure that you can quickly get back to work.
If you make sure that the supplier you choose has the right experience, is truly committed to your independence and flexibility, and can provide you with the support you need afterwards, then you’re definitely on the right track.
We’ve helped many customers get started. Let’s grab a coffee – and talk about what your options are with a standard Business Central solution and vendor-independent apps.
Frequently Asked Questions About Choosing a Business Central Partner
When companies are in the process of selecting and implementing Microsoft Dynamics 365 Business Central, a number of questions often arise: Where should we start? What provides the most value? How do we ensure success—both now and in the long term?
Here, we’ve compiled answers to some of the questions we most frequently encounter when speaking with Vektus customers.
1. What is the difference between a Business Central license and a Business Central solution?
Many companies believe that a Business Central solution is simply a matter of purchasing licenses. In practice, licenses are merely the key to accessing the system. The real value only emerges once the solution has been properly designed, implemented, and tailored to the company’s processes, so that Business Central optimally supports the business from day one.
2. How do we ensure that our Business Central partner has the right experience?
Customers often want to know if their supplier understands their specific type of business. At Vektus, we emphasize proven experience in areas such as manufacturing, logistics, and project-based businesses. This means our consultants can handle complex processes and translate business needs into effective solutions.
3. Why are the standard Business Central and vendor-independent apps an advantage?
Typically, we see that companies want flexibility and future-proofing. By working with standard Business Central and vendor-independent apps, you avoid heavy customizations that can create dependencies. This provides greater freedom, easier updates, and the ability to switch vendors without being locked into the solution.
4. How does Vektus work with apps for Business Central?
Many companies ask how they can avoid choosing apps that can’t keep up. At Vektus, we exclusively use vendor-independent apps that are quality-assured and backed by a solid organization. This reduces the risk of operational issues and ensures that the solution will continue to function even after future Microsoft updates.
5. What kind of support can we expect after implementation?
Customers often want to know what happens once the system is up and running. At Vektus, every company is assigned a dedicated team that knows the solution inside and out. We also have a dedicated support team that can quickly assist with day-to-day issues, ensuring that minor challenges don’t turn into major roadblocks for your business.
6. Is it possible to have a no-obligation discussion about our options with Business Central?
Yes, many companies start with an informal conversation to clarify their needs and options. At Vektus, we’d be happy to meet for a cup of coffee and discuss how a standard Business Central solution, combined with vendor-independent apps, can create value for your specific business.
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